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The Retention Fix: Valuing Human Capital (Part 2)
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[ Read More ]: The Retention Fix: Valuing Human Capital (Part 2)At its heart, retention boils down to fundamental human needs: belonging, purpose, and value. These echo Maslow’s hierarchy—once safety needs (like a fair wage) are…
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The SMB Hiring Trap: The 2-Month Crisis (Part 1)
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[ Read More ]: The SMB Hiring Trap: The 2-Month Crisis (Part 1)There are two situations when hiring creates panic for a small business owner. The first is the one we all dread. The email lands in…
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Leading Through Transition: Creating Action Plans for Change
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[ Read More ]: Leading Through Transition: Creating Action Plans for ChangeEvery leader eventually stands at the edge of a transition. It might be a market shift, a new project, or a global crisis. Staring into…
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The Waypoint and the Path: Choosing an Agile Journey
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[ Read More ]: The Waypoint and the Path: Choosing an Agile JourneyYou’re in the woods. The trail has vanished, and the goal seems impossibly distant. This is the landscape of modern leadership. In this uncertainty, our…
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Navigating the Ascent: Why Great Leaders Have a Thought Partner
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[ Read More ]: Navigating the Ascent: Why Great Leaders Have a Thought PartnerLeading a small or medium-sized business (SMB) can be compared to embarking on a new journey each day, navigating an unknown path filled with both…
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They’re Selling a System. What is Needed: the Human Element.
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[ Read More ]: They’re Selling a System. What is Needed: the Human Element.If you’re a business owner, your inbox likely contains a daily parade of pitches for AI-powered “systems” promising you the next best thing for your…
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What’s in a Name?
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[ Read More ]: What’s in a Name?People often ask why I didn’t just name my LLC after myself. With over 26 years of experience as an SMB Leader, “Keith Dragon” would have been…
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Building a Custom Solution Requires a Team
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[ Read More ]: Building a Custom Solution Requires a TeamAs a business or an individual, you may have a great idea for a native application or web application… but you don’t develop software. With…
