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The Retention Fix: Valuing Human Capital (Part 2) A 3 Part Series In Part 1 of this series, we explored the "SMB Hiring Trap"—the painful, resource-draining reality that a single new hire can pull leadership away from running the organization for two months or more. After surviving that trap, no leader wants to repeat it. This is where […] -
The SMB Hiring Trap: The 2-Month Crisis (Part 1) A 3 Part Series There are two situations when hiring creates panic for a small business owner. The first is the one we all dread. The email lands in your inbox, "My Last Day…" A key employee has just given their two weeks' notice. The second is the one we […] -
Leading Through Transition: Creating Action Plans for Change Every leader eventually stands at the edge of a transition. It might be a market shift, a new project, or a global crisis. Staring into that fog of uncertainty is unsettling, especially for an SMB leader. The destination is unclear, and the path is filled with risk. It’s a feeling […] -
The Waypoint and the Path: Choosing an Agile Journey You’re in the woods. The trail has vanished, and the goal seems impossibly distant. This is the landscape of modern leadership. In this uncertainty, our instinct is to either stare at the destination, creating anxiety about a future we can't control, or stare at our feet, engaging in mindless activity […] -
Navigating the Ascent: Why Great Leaders Have a Thought Partner Leading a small or medium-sized business (SMB) can be compared to embarking on a new journey each day, navigating an unknown path filled with both excitement and disappointment. It can often feel like exploring a new country on foot with your family in tow; you don't speak the language, you […] -
They’re Selling a System. What is Needed: the Human Element. If you’re a business owner, your inbox likely contains a daily parade of pitches for AI-powered "systems" promising you the next best thing for your product or service. They all promise results, but I’ve grown skeptical of anything that tries to remove the human element when it comes to decision […] -
What's in a Name? People often ask why I didn’t just name my LLC after myself. With over 26 years of experience as an SMB Leader, "Keith Dragon" would have been the obvious choice. But my recent journey with mindfulness taught me that navigating any challenge is about more than one person; I wanted the name to represent […] -
Building a Custom Solution Requires a Team As a business or an individual, you may have a great idea for a native application or web application… but you don't develop software. With such an idea, where do you start? What is your minimal viable product (MVP)? How long will it take? How much money should you budget? […] -
What's One Small Thing You're Proud of This Week? As the workweek is winding down, it's easy to just put it all behind you and dive into the weekend. But before you disconnect from the job, I want to invite you to do something powerful: pause and celebrate the small accomplishments of the week. In our busy lives, especially […] -
Mindfulness, Curiosity, and Intentional Words Driving Success for SMBs In today’s fast-paced, high-stakes business environment—especially for small and medium-sized business (SMB) leaders—how a leader communicates is as critical as what they do. This post explores how mindful leadership—specifically through cultivating curiosity and using intentional word choice—can positively or negatively influence project outcomes, team performance, and […] -
Welcome to the Solution Dragon Blog & News! It All Starts With a 1° Shift If you’re reading this, you’re likely a leader navigating a pivotal transition. You’re charting a new course—whether that involves entering a new market, restructuring your team, or tackling a complex growth plateau. You’re expected to have all the answers, yet the challenges are […]
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- October 2025 (11)