Author: Keith Dragon
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The Retention Fix: Valuing Human Capital (Part 2)
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At its heart, retention boils down to fundamental human needs: belonging, purpose, and value. These echo Maslow’s hierarchy—once…
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The SMB Hiring Trap: The 2-Month Crisis (Part 1)
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There are two situations when hiring creates panic for a small business owner. The first is the one…
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Leading Through Transition: Creating Action Plans for Change
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Every leader eventually stands at the edge of a transition. It might be a market shift, a new…
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The Waypoint and the Path: Choosing an Agile Journey
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You’re in the woods. The trail has vanished, and the goal seems impossibly distant. This is the landscape…
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Navigating the Ascent: Why Great Leaders Have a Thought Partner
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Leading a small or medium-sized business (SMB) can be compared to embarking on a new journey each day,…
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They’re Selling a System. What is Needed: the Human Element.
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If you’re a business owner, your inbox likely contains a daily parade of pitches for AI-powered “systems” promising…
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What’s in a Name?
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People often ask why I didn’t just name my LLC after myself. With over 26 years of experience as an…
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Building a Custom Solution Requires a Team
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As a business or an individual, you may have a great idea for a native application or web…
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What’s One Small Thing You’re Proud of This Week?
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As the workweek is winding down, it’s easy to just put it all behind you and dive into…
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Mindfulness, Curiosity, and Intentional Words
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Driving Success for SMBs In today’s fast-paced, high-stakes business environment—especially for small and medium-sized business (SMB) leaders—how a…
